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Help & FAQ

All of your eyewear questions answered, all in one place.

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FAQ

What’s the best way to contact EyeBuyDirect Customer service?

You can email, call, or start a Live Chat — 24 hours a day, 7 days a week (so you get the best customer service!).

Does EyeBuyDirect have live chat support?

We sure do! Feel free to chat with us whenever it is convenient for you.

How can I email EyeBuyDirect customer support?

Fill out the email form on our Contact Us page, and we’ll get back to you ASAP!

Can I Use Computer Glasses for Reading?

Computer glasses are most helpful when reading from a digital screen. However, wearing them all day won’t harm your vision. Computer glasses may help reduce digital eye strain, which can be caused by long hours spent in front of screens that emit potentially harmful blue light.

While non-prescription computer glasses do have some similar features to reading glasses, it’s better to opt for readers when you need extra magnification to read books and other physical materials clearly.

When can I call EyeBuyDirect’s support hotline?

You can give our Support Hotline a call anytime! We’re here for you 24/7.